Frequently Asked Questions
This page will hopefully answer most of the frequently asked questions I receive about ordering your wedding and event stationery. If you have any other questions – please don’t hesitate to contact me.
How many wedding invitations do I need?
Couples often over or under estimate how many invitations they may need for their big day. I always, always recommend that you order extra invitations (about 10) and remember that some invitations have two or more people on them. The extras will come in handy if you discover you have forgotten to invite someone special or, if some of your guests cannot attend, you can invite someone else to fill their place. They are also great as a keepsake. It is costly to order just a few more invitations after you have received your order and in some cases (like letterpress and foil invitations) unavailable.
What is the minimum order for invitations?
The minimum order for invitations and wedding invitation sets is 30. Some styles however may require a higher order quantity depending on the printing method and materials required. (like letterpress and foil need at least 50)
How much time do I need to order my invitations?
The earlier you start thinking of your invitations and stationery the better. It is best to request a quote and start thinking of designs approximately 6+ months before your wedding. After the design is finalised and approved, the lead time for printing is approximately 3-4 weeks for printing and production. Rush orders can also be accommodated.
Rush service
I offer a rush service for those who need something in a hurry. Please email me to confirm that your deadline is possible. A rush fee will apply for orders that need to be completed in under 2 weeks.
Can I see my invitations and stationery before they get printed?
You will be sent a digital proof for your approval before anything is printed. If you wish to see a printed sample of your invitations before they are all printed, a sample fee applies. Some styles do not allow for a printed sample however (eg letterpress, foil, specialty or laser cut).
Do you have samples?
Yes! You can order via the website. If you wish to see a printed sample of your invitations before they are printed, a sample fee applies. However, some styles do not allow for a printed sample (eg letterpress, foil, specialty or laser cut).
Are you able to print the guest names on the invitations and envelopes or even menus?
Yes. I will send you a spreadsheet to fill in with your guest details and require you to email it back in excel or Google Sheets format.
I love your design, but would like to make a few changes, is this possible?
If you would like to make a few changes to one of my semi-custom designs, I can change colours free of charge. Just let me know what colour scheme you would like. If you require anything else changed, feel free to email me to discuss your ideas, sometimes a small fee may apply. You can even mix and match different studio collection designs.
Do you have a shopfront?
No pretty shopfront here! Wish boutique stationery is a little home studio in Newcastle, Australia. We can meet for coffee or online and you can have a look at the beautiful samples I have.
What are your business hours?
I normally work Mondays, Tuesdays and Thursdays during office hours and am available for consultations on Saturdays. Communication is best via email and I will respond to your enquiry in approximately 1-3 business days.
What if I need to cancel my order?
As each order is carefully personalised and made to order. Unfortunately, there are no refunds available once your deposit has been paid. Please choose carefully and read the terms and conditions provided on your quote and also on our website.
Can I place my order on hold?
If circumstances change that are outside of anyone’s control (eg covid 19 and government restrictions), you are welcome to place your order on hold. (if nothing has already been sent to print!) I will hit the pause button until you are ready to go again. Unfortunately, refunds are not available.