Frequently Asked Questions
How many invitations do I need?
Couples often over or under estimate how many invitations they may need for their big day. I always, always recommend that you order extra invitations (about 10) and remember that some invitations have two or more people on them. The extras will come in handy if you discover (oh my!) you have forgotten to invite someone special or, if some of your guests cannot attend, you can quickly invite someone else to fill their place. They are also great as a keepsake (remember to keep an extra for your mum too!) It is costly to order just a few more invitations after you have received your order and in some cases (like letterpress and foil invitations) unavailable.
What is the minimum order for invitations?
The normal minimum order for invitations and wedding invitation sets is 30. Some styles however may require a higher order quantity depending on the printing method and materials required. (Like Letterpress and Foil)
How much time do I need to order my invitations?
The earlier you start thinking of your invitations and stationery the better. It is best to contact me for a quote and start thinking of designs approximately 4+ months before your wedding date. For engagement, party, baby and birthday orders, about 2+ months before your event is enough time. After I have finalised the design and proofing process with you, the lead time for printing is approximately 3-4 weeks for printing and production.
I offer a rush service for those who need something in a hurry. Please email me to confirm that your deadline is possible. A rush fee will apply of 30% of your order for orders that need to be completed in under 2 weeks.
Can I see my invitations and stationery before they get printed?
You will be sent a PDF proof for your approval before anything is printed. If you wish to see a printed sample of your invitations before they are all printed you are more than welcome. A sample fee of $30 applies. Some styles do not allow for a printed sample however (eg letterpress, foil, specialty or laser cut).
Do you have samples?
Yes! They are free too! Send me an email and tell me your style – I will then pop some in the post for you to see how beautiful they are!
Are you able to print the guest names on the invitations and envelopes?
Yes. Unlike other stationery vendors, I offer this service free of charge. I will send you an Excel spreadsheet to fill in with your guest details and require you to email it back in the Excel format.
I love your design, but would like to make a few changes, is this possible?
If you would like to make a few changes to one of my studio collection designs, I am able to change colours free of charge. Just let me know what colour scheme you would like. If you would like anything else changed on the design, feel free to send me an email to discuss your ideas, sometimes a small fee may apply, depending on the changes required. You can even mix and match different studio collection designs.
Do you have a shopfront?
No pretty shop front here! Wish Boutique Stationery is a little home studio in Newcastle NSW. We can meet for coffee and you can have a look at the beautiful samples I have though!
What are your business hours?
I normally work Monday to Friday during office hours and am available for consultations on Saturdays. Communication is best via email and I will respond to your enquiry in approximately 1-3 business days.
What if I need to cancel my order?
As each order is carefully personalised and made to order. Unfortunately there are no refunds available once your deposit has been paid. Please choose carefully when placing your order and read the terms and conditions provided on your quote and also here.