Frequently Asked Questions
How many invitations do I need?
Couples often underestimate how many invitations they may need for their big day. We always recommend that you order extra invitations (about 10) and remember that some invitations have two or more people on them. The extras will come in handy if you discover (oh my!) you have forgotten to invite someone special or, if some of your guests cannot attend, you can quickly invite someone else to fill their place. They are also great as a keepsake (remember to keep an extra for your mum too!) It is costly to order just a few more invitations after you have received your order and in some cases (like letterpress and foil invitations) unavailable.
What is the minimum order for invitations?
The normal minimum order for invitations and wedding invitation sets is 20. Some styles however may require a higher order quantity depending on the printing method and materials required.
How much time do I need to order my invitations?
The earlier you start thinking of your invitations and stationery the better. It is best to contact us for a quote and start thinking of designs approximately 4+ months before your wedding date. For engagement, party, baby and birthday orders, about 2+ months before your event is enough time. After we have finalised the design and proofing process, the lead time is approximately 2-6 weeks for printing and production.
Wish offers a rush service for those who need something in a hurry. Please email us to confirm that your deadline is possible. A rush fee will apply of 30% of your order for orders that need to be completed in under 2 weeks.
Can I see my invitations and stationery before they get printed?
You will be sent a PDF proof for your approval before we print anything. If you wish to see a printed sample of your invitations before they are all printed you are more than welcome. A sample fee of $15 applies. Some styles do not allow for a printed sample however (eg letterpress, foil, specialty or laser cut).
Do you have samples?
It is recommended that you visit us in our home studio to view samples. If you are unable for a consultation, samples are available on request. They are free of charge if the sample is in stock.
Are you able to print the guest names on the invitations and envelopes?
Yes. Unlike other stationery vendors, we offer this service free of charge. Some envelope styles however are not suitable for printing of guest names, so please confirm if this is possible. We will send you an Excel spreadsheet to fill in with your guest details and require you to email it back in the Excel format.
I love your design, but would like to make a few changes, is this possible?
If you would like to make a few changes to one of our studio collection designs, we are able to change colours free of charge. Just let us know what colour scheme you would like and we will be more than happy to change the colours for you. If you would like anything else changed on the design, feel free to send us an email to discuss your ideas, sometimes a small fee may apply, depending on the changes required.
Do you have a shopfront?
Wish Boutique Stationery is a little home based studio in Newcastle. We have a little display setup in our studio and you are very welcome to visit us by appointment only (we are in Mayfield, Newcastle). Sometimes you can find us at bridal fairs so keep a look out on our Facebook and Instagram pages for more information. We can also meet up somewhere locally for a coffee if that suits you.
What are your business hours?
Wish Boutique Stationery usually operates outside of normal business hours and on Saturdays. Communication is best via email and we will respond to your enquiry in approximately 1-3 business days.
What if I need to cancel my order?
As each order is carefully personalised and made to order. Unfortunately there are no refunds available once your deposit has been paid. Please choose carefully when placing your order.